our solutions

managed it services


What is managed IT services?

Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.

Years experience


Years experience
Certified experts


Certified experts
End user satisfaction


End user satisfaction
Global reach


Global reach
Service desk


Service desk

Our Managed IT services will help you succeed. Let’s get started


Comprehensive IT services include

  • router-1807_67aa302b-3a94-46a7-aa3d-66b8928a87d7


    Cloud services are network dependent, which is why Black Knight Africa network management and monitoring services have become critical to IT.

  • telephone-operator-4682_c9489618-836b-47ec-8489-e15f613cb10c

    Service desk

    Black Knight Africa 24/7 support is about maximizing service efficiency, resolving problems and driving continuous service improvement.

  • computer-network-1878_39828809-88f9-48e1-9a76-61c99401ec99


    Black Knight Africa ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

  • settings-server-1872_2e41baf2-8789-4215-b430-db35c3899936

    Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

  • source-code-1754_2b435bd8-ce76-4910-8137-7d07a3557fa3


    Black Knight Africa supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

  • add-image-5030_dcf585b8-8f3d-48ad-8579-a4ad56d14ba6

    Managed services plus

    Black Knight Africa provides advanced management tools to clients who want to take their IT Service Management to a higher level.


Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Stop wasting time and money on technology. Let’s get started

Black Knight Africa are always accommodating our diverse needs and we feel like they are a part of our company rather than an external supplier.
John H. Bedard, Jr
Pricing and Plan

1 monthly fee for all IT services. No costly surprises

Starter Package

Designed for businesses with basic requirements
600 000 UGX
Get a Free CMS and- UPDATE WEBSITE YOUR SELF Cut costs
  • Starter Package includes:
  • Very First loading Website, with light weight
  • Search Optimisation (SEO) Basic
  • Links to Facebook Like, Twitter Integration
  • 1 Free .com, .org, .net domain
  • 1 Year Free of Web Hosting

Business Package

Designed for businesses looking with superior needs
800 000 UGX
Get a DYNAMIC Website with a MAXIMUM of 30 PAGES e.g
  • Business Package includes:
  • Home | About us etc
  • Beautiful Website Interfaces
  • Very First loading Website
  • A CMS for UPDATING your website your self with no Technical Assistance- Joomla, WordPress, Drupal etc
  • Visitor Counter (Know how many visitors visited your website)
  • Facebook , Twitter, Linkedin Integration
  • Upcoming Events Page
  • Animated Photo gallery - (With 1 Album)
  • Live Google Maps for Location purposes
  • Very Light Weight Images with High Quality easy for fast website loading
  • Search Optimisation (SEO) - Submitting your website to Search Engines, Google
  • Static or Scrolling News Section Integration
  • 1 FeedBack Form (Clients easily contact you)
  • 1 Reservation Form for Booking purposes
  • Website Manual ( Know how to manage your website easily)
  • CD with Website Files & Database for Backup purposes
  • 1 Year of free Domain (.com, .net, .org)(Optional)
  • 1 Year free Hosting(Optional)
  • Development takes Max 15 Working Days

Corporate Package

A fully comprehensive package for any business size or needs.
1,200 000 UGX
For Enterprise Businesses
  • Get a DYNAMIC Website with Up to 50 Web Pages e.g Home | About us | Services | Products ... etc
  • Very First loading Website
  • Google First page Search results Gauranteed
  • Beautiful Website Interface
  • CMS to Help you UPDATE your website your self with no Technical Assistance
  • Custom Logo Design - Up to 4 Samples
  • Two (3) Choices of Templates Designed
  • 1 Blog for your Company/Organisation
  • You Tube Video Integration
  • Very Light Weight Images with High Quality
  • Search Optimisation (SEO) - Submitting your website to Search Engines, Google, Yahoo, MSN, Bing
  • Events Calendar System - Manage Upcoming Events
  • Animated/Static News
  • Facebook and Twitter Stream Boxes with Faces and posts
  • File Uploader for PDFs and .DOCs that your Visitors can download
  • Photo gallery (With (2)Albums/Categories)
  • Easily Edit your Website Free and Easily
  • (2)Times Minor Alterations in the first 2 two months of Website Launch
  • Live Google Maps for Location purposes
  • GPlus, Pinterest, LinkedIn Buttons with Links
  • Basic Search Optimisation (SEO)
  • Full Visitor Analytics (Know how many visitors come to your website)
  • Website Manual ( Know how to manage your website easily)
  • Website Search Tool
  • A free REGISTRATION FORM with up to 10 Fields (A form of your choice)
  • CD with Website Files & Database for Backup purposes
  • Manage Emails your self
  • Create Subdomains for your company
  • Allows to Pop Mail to Outlook or Favourite Mail Client
  • Customise your email account signature
  • 1 Year of free Domain (.com, .net, .org, .co.ug, .ug) (Optional)
  • 1 Year free Hosting(Optional)
  • Development takes Max 25 Days